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Returns & Refunds

Everything you need to know about returns, refunds, and exchanges on Pokemons.

Return Policy

Understanding our return policies and eligibility criteria.

Refund Policy

Learn about our refund process and timeframes.

International Returns

How to return items from outside the country of purchase.

Return Shipping Costs

Information about who pays for return shipping.

Return Status Tracking

How to track the status of your return.

Exchange Process

How to exchange items for a different size or color.

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